The work behind an amazing deal
We find deals on returns and overstock from major retailers, bid on them and buy by the truckload. Buying in bulk lets us pass the savings on to you. We open, photograph and check each item, so you can shop individual deals knowing exactly what you're getting.
We price each item based on its condition and actual retail price. No inflated MSRP games here. You get the details and the price upfront, so you can choose a good deal without a bidding war, a sealed-box gamble or a whole pallet to sort through.
From someone else's return to your front door
- 01
It starts with a customer returning an item
Someone orders an expensive item from a giant online retailer, changes their mind, and ships it back. A returned box rarely goes back on the digital shelf, so returns and overstock pile up by the pallet, including brand-new items.
Perfectly good products, sitting in a warehouse.
- 02
We buy returns and overstock literally by the truckload
We source returns and overstock directly from major online retailers in bulk, then sort every item individually.
Brand-new, open-box or lightly used. Condition varies, so we check it.
- 03
Every item gets inspected
We open every box, literally. Our team checks what's actually inside, photographs each product by hand and scores its condition on four facets: cosmetic, function, completeness and packaging. Some items get a full functional inspection, and that report is published on the listing.
Items that don't make the cut aren't sold. They're donated or recycled.
- 04
We pass the savings on to you
Each product is listed on its own, with its real photos, its facet scores and its price out in the open. Buy it now, and once it sells it's gone.
No MSRP gimmicks. No bait pricing.
Ways to buy
Every unit has one price, set from its condition and shown on the listing. Scheduled price drops are coming. Find your price with the item's photos and condition in front of you.
Fixed price
Now availableMost items start around half their actual retail price, with deeper discounts based on condition. The price on the listing is the price you pay.
One unit, one price. No bidding, and no waiting to find out what you paid.
Price drops
Coming soonWe set the starting price. It drops four times a day, at scheduled times and by a predetermined amount. Set a price alert, then buy when it reaches a price that works for you.
Four scheduled drops a day. You choose when to buy.
Our inspection process
A return can be unopened, lightly used or missing a part. We look at the individual item and tell you what we find. Every item gets a rating; some also receive full functional testing.
What is actually in the box
We open each box and photograph the actual item. The listing shows what is included and the condition we observed, so you can look at the product you will receive before you decide.
Real item. Real photos. Details you can review.
How the condition sets the price
Four facets set it, with the item's current retail price: cosmetic condition, function, completeness and packaging. Review the photos and the facet scores to see exactly what you are buying.
A crack, a dead function or a missing part is named in the report and priced in.
Testing with a report you can read
Items with the Inspected mark go through additional hands-on testing. A technician checks function and completeness, scores the four facets and publishes the inspection report on the listing.
The Inspected mark tells you when a person scored the facets and documented the testing.
Condition details for each item
Check the item's cosmetic condition, function, completeness and packaging. Inspection notes explain what we found. The five words behind every facet score are on how we rate condition.
See the inspected units →The Bidvana guarantee
If it is not as described, it is on us. You should get exactly the item we described, at a price you can trust, and if we got something wrong we will make it right.
3-day condition guarantee
If the item is not as described, contact us to arrange a return for a full refund. You have 3 calendar days from delivery, closing at 11:59pm Eastern on the third day. This covers inaccurate condition descriptions or inspection reports, not changes of mind.
Honest savings against actual retail
We don't play the MSRP game. We compare our prices with what the item actually sells for at retail, so the savings reflect a real price, not an inflated suggested one.
Real people answer
Tell us what happened. Our team will review the listing and your item, help with the return and correct anything we got wrong.
Every unit is sold as-is and final sale. What we stand behind is the report: 3 days from delivery if it got the item wrong or left something out.
Report a listing mistake
A description, photo, facet score or price that doesn't look right? Email us the listing link and what needs a second look. We'll review it, fix verified errors and award you Bidvana points for corrections that help improve the listing.
Include your account email so we can credit your points.
Delivered to your door
A great deal should be convenient, too. Shipping is one charge for the whole order, anywhere in the United States, with tracking by email and no surprises at checkout.
Orders leave our warehouse in Waxhaw, NC within one business day and usually arrive two to three business days later.
Ships within 1 business day
One unit, already inspected and photographed, so there is nothing to order in before it ships.
Arrives in 2 to 3 business days
The usual transit time once the carrier has your box. Carriers and weather can move it.
Tracking by email
A confirmation when you order, then a tracking number the moment the box ships.
What shipping costs
One charge for the whole order and never one per item, so four things cost the same to ship as one. It starts at $14.95 and rises with the size and weight of the order, and orders over $199 ship free. You see the exact figure at checkout before you pay. The rates are on shipping and delivery.
Frequently asked questions
Can I buy a coming soon item?
Not yet. A coming soon item shows its price and details, and the buy actions turn on when we release it. In the meantime you can save it or request an inspection, and both are waiting in your account when it goes on sale.
Are these items used?
Some are, most barely. Each listing describes the actual item's condition, with inspection findings where available. Many returns were never even opened.
How does my order get to me?
By carrier, to your door. Orders leave our warehouse in Waxhaw, NC within one business day and usually arrive two to three business days later, with tracking by email. There is no pickup counter and no meetup to arrange.
Where do you ship?
Anywhere in the United States, including Alaska and Hawaii. We do not ship outside the US yet.
How much is shipping?
One charge for the whole order, never one per item, so four things cost the same to ship as one. It starts at $14.95 and rises with the size and weight of the order, up to $27.95 for the biggest parcels, and orders over $199 ship free. A few items are too large to send as an ordinary parcel and are quoted separately; their listings say so. You see the exact figure at checkout before you pay.
What if my item arrives broken or not as described?
If it is not as described, that is on us. Email [email protected] and we arrange a return for a full refund, with the return postage on us. You have 3 calendar days from delivery, closing at 11:59pm Eastern on the third day, so a box that lands on a Tuesday afternoon gives you until the end of Friday. Everything is otherwise sold as-is and final sale, so that window is the only one we offer: it is there for a report that got the item wrong or left something out, not for a purchase you would rather undo.
What happens to items that fail inspection?
We don't list them. Units that don't meet our bar are donated rather than resold. You'll never unbox something we wouldn't have kept.
More answers, with room to breathe, are in the full FAQ on the Blog. Still have a question? Email [email protected].
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