One shipping charge per order
Skip the appointment, the drive and the pickup line: every order comes to your door. Four items cost the same to ship as one, because the charge is for the order and not for each thing in it.
Free over $199
On orders over $199
$0shipping
- One charge per order
- Never per item
- Anywhere in the US
What shipping costs
Orders over $199 ship free. Below that there is one charge for the whole order, worked out from its size and weight together.
You see the exact figure at checkout before you pay, and it never changes after that. We would rather show you a real number than price a phone case and a floor lamp as if they were the same parcel.
- Most orders$14.95
- Larger or heavier$19.95
- The biggest parcels$27.95
- Orders over $199Free
Oversized items
A few things are too big or too heavy for a normal parcel, and those are quoted on their own.
Their listings say so and their shipping is shown separately, including on orders over $199. We could bury that cost in the listing price instead and call the shipping free, but then you would be paying it either way without being told.
How fast it arrives
One of a kind means one unit on the shelf, already inspected and photographed, so there is nothing to order in before it ships.
Ships within 1 business day
We pack and hand over most orders the same day you place them, and the next business day at the latest.
Arrives in 2 to 3 business days
That is the usual transit time once the carrier has it. Carriers and weather can move it, so treat it as an estimate.
Tracking by email
You get a confirmation when you order and a tracking number the moment your box ships, so you can follow it home.
Packed by hand
Every unit is packed by hand in our own warehouse, by the same team that opened it, photographed it and scored its condition.
A returned item often arrives to us in a tired box. We repack it so it survives a second trip, and we do not pass the original packaging off as new: whatever we found is in the photos and the packaging score.
Where it ships from
Our warehouse in Waxhaw, NC, just south of Charlotte.
Everything we sell is opened, inspected and shipped from there. There is no pickup counter and no meetup to arrange.
One warehouse, one team, every unit
If it arrives damaged
Email us within 3 days of delivery and we will make it right.
Send photos of the box and the item to [email protected] with your order number. The same 3 days apply if the condition is not what we described, and we pay the return postage. That window is the only one we offer: an item that matches its report is not returnable.
Not as described? 3 days, postage on us
Keep your addresses on file
An account saves your shipping addresses and your order tracking, so the next checkout is a few taps.